Facilitate in-person surveys with real-time service recovery tools.

Start rounding with these features:

Quick Setup, Easy to Use

Train staff in minutes to use the Rocket Rounding app

Customizable Surveys

Create weighted multiple choice, checkbox, and free-form questions for the mobile app via the online portal

Customizable Realtime Alerts

Alert a user based on question responses related to relevant categories assigned to the user

Contextual Awareness

Select preset tags for contextual awareness that are associated with a surveys answers, or type a note for each survey response to aid with service recovery

Filter Rounding Response Data Over Time

View today’s round response data or look back in time up to 180 days

Quickly Search Groups and Subjects

Spend less time scrolling lists and more time engaging with the subjects you're rounding on.

Digital Leader Rounding At Work:

Digital Rounding App

**Digital nurse leader and employee rounding by different locations and groups.**
Use the robust desktop dashboard or simple mobile app to customize rounding surveys based on your hospital’s areas of improvement. Build question categories and weighted survey responses for rounding campaigns that drive analytics and help service recovery. Use the intuitive mobile app to take those surveys to your patients and employes.

Real-time Alerts

**Real-time targeted alerts based on a user’s job role, assigned groups, locations and categories.**
If an issue needs addressing, an alert instantly goes out to the assigned profile to ensure immediate service recovery. Easily customize which user profiles can view and respond to alerts based on location, groups, and categories. Then use alert status monitoring via the powerful digital service recovery workflow tool.

Quick Service Recovery

**Real-time service recovery workflow for patient rounding and employee rounding.**
Targeted alerts, based on roles, push notifications to the correct user, who can then quickly address quality measures and quality improvement. Prompt issue resolution and safety resolution drives personal patient connections, improving patient experience.

Track data and report trends using the robust desktop application.

Reports

Analyze and monitor dashboard reports in the application or download as a CSV for in-depth data modeling

Analyze data by group, category, rounder and surveys and filter reports by creating custom combinations of groups over different periods of time.

Dashboard

Evidence-based process improvement and quality improvement through informative data and analytics

Monitor progress with actionable round reporting and rounder accountability metrics that let you aggregate rounding and survey reporting with filterable meta-data.

Manage rounders

Bulk user management tools for location administrators and IT staff, making setup easy.
Simplified profile setup with packaged permission settings that can be highly customized when necessary.
Bulk user filtering by profile permissions, groups and categories so you always know who’s rounding.

Manage subjects

Bulk subject management tools for location administrators and IT staff to easily maintain the subjects you round on.

Categorize your subjects into secure groups that are filtered based on roles and permissions.

Filter rounding analytics and alerts by individual subjects.

Multi-network mode

Compare your network data with partner hospital systems to create actionable shared rounding programs.

Create individual digital rounding environments for
all of your brands.

Survey builder

Easy-to-use survey creator develops powerful patient and employee rounding campaigns with a few clicks

Assign user alerts based on survey categories and location for targeted service recovery. Then add follow-up tags to each question response for in-depth analytics.